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Event cancellation

We are aware that there is a possibility that an event may be cancelled, i.e. that it will not take place. In this situation we require notification of such cancellation so that we can update ticket information, cancel any ongoing sales, and prevent secondary market tickets from being purchased for a cancelled event..

Through our API you can report a cancellation using the following call to menta tech.

Cancellation of single show events​

In many cases, events only have one show. If so, there are two ways to cancel it:

  • Cancellation by event ID
  • Cancellation by Show ID
curl -XPOST https://api.mentatickets.com/v1/events/{eventId}/cancellation
curl -XPOST https://api.mentatickets.com/v1/events/{eventId}/cancellation?showId={showId}

Cancellation of multiple show events​

In those cases where there is more than one show per event, it is necessary to specify which shows you wish to cancel. 

curl -XPOST https://api.mentatickets.com/v1/events/{eventId}/cancellation?showId={showId}

In addition, it should be pointed out that the cancellation of the show does not imply the cancellation of the entire event.

WARNING

If an event has more than one show, it is required to specify all the shows you wish to cancel. In case of submitting only the event ID, you will receive an error message from menta.